Conditions
Scope
CurcamaPhilippUhl operates a web shop under the name "curcama.ch". The following General Terms and Conditions (GTC) regulate the contractual relationship between CurcamaPhilippUhl (hereinafter we) and customers (hereinafter you) in the version valid at the time the contract is concluded, who purchase goods and services via this web shop.
Offer
The offers on our website are non-binding. They only apply as long as a product is available. We reserve the right to make price and assortment adjustments. The products are described according to samples or supplier information.
Order and conclusion of contract
With the online order, an e-mail order or, in the case of a telephone order, with the verbal transmission of the order data, you make a legally binding offer to conclude a purchase contract and accept it.
Prices
The prices are shown in Swiss francs (CHF) including VAT and excluding shipping costs. The shipping costs are calculated separately.
Payment
Payment is only possible with the means of payment accepted in the webshop. At the moment these are: Visa, Mastercard, Amex, Paypal and Twint.
Delivery and Delays
We currently deliver in Switzerland. Deliveries are made from our warehouse in Zurich. Shipping is usually within 5 working days after receipt of payment, provided the goods are in stock. If goods are not in stock, you will be informed by email. General exceptions are stated on the website. Delivery is via Swiss Post. For urgent orders, we recommend contacting us in advance. We are not liable for delays in delivery caused by manufacturers, producers, third parties or force majeure. In the event of delivery delays of more than one month, you have the right to withdraw from the contract without prior reminder. If you do not accept the delivery or pick it up and send it back to us, we will charge you for the entire transport costs and any additional costs incurred.
Shipping
Up to CHF 200.- the shipping costs (packaging and transport) are CHF 9.-. Orders over CHF 200.00 are delivered free of charge.
Refund Policy
You can return ordered goods to us within 7 working days from the date of dispatch at your own expense and risk. Personalized goods, goods that are custom-made or personally printed on customer request, as well as special offers and promotions are excluded from returns. There is no right of return here. Furthermore, there is no right of return for items that have already been used or opened. The goods must be undamaged, complete and in their original packaging. The reason for the return must also be stated. If these criteria are met, you will be reimbursed the purchase price minus the shipping costs in accordance with Section 7. If the return criteria are not met, we can refuse the return.
Warranty
Please check the delivered goods immediately and report any defects to us immediately, but no later than 5 days after receipt of the goods by email. The defective goods must be returned to us within 10 days of receipt. We will cover the shipping costs. Warranty claims are void for reports or returns that arrive late.
Final Provisions
The GTC and the contracts concluded based on these GTC are subject to Swiss law to the exclusion of the UN Sales Convention (CISG). Place of jurisdiction is Zurich. We reserve the right to change the terms and conditions at any time. The currently valid version is published on our website and applies from the time of publication. In the event that individual provisions of these General Terms and Conditions should be wholly or partially invalid, this will not affect the validity of the remaining provisions. Please don't hesitate to contact us with any questions.